One app for all your banks and cards. Walnut reimagines your SMS inbox, and surfaces important information about spends, bills and tickets automatically, helping you make sense of your money. You can also split spends with friends, pay your Visa credit card bills from the app, and send & receive money to/from others. Our newest feature helps you find an #ATMwithCash
Walnut only looks at messages from businesses like Banks, Merchants, etc. It ignores OTPs and does not read your personal messages, i.e. anything coming from a 10-digit mobile number.
Walnut securely transmits and saves your messages from businesses on our secure servers, only if you have backup enabled. This helps you recover the data when you have to change or reset your phone. Walnut does not share this information with anyone.
When you categorize a spend, anonymized merchant data is sent to the server. No transaction data is sent.
Android – Walnut Money Manager: Expense Tracking, Split and Settle Spends, Visa Card Payments, Send and Receive Money
iOS – WalnutPay: Split and Settle Spends, Send and Receive Money
Netbanking, Credit Cards and Debit Cards
Andhra Bank, Axis Bank, Bank of Baroda, Canara Bank, Central Bank of India, Citibank, Corporation Bank, Dhanlaxmi Bank, HDFC Bank, HSBC, ICICI Bank,Indian Bank, IndusInd Bank, Jammu and Kashmir Bank, Kotak Mahindra Bank, Punjab National Bank, RBL Bank, Standard Chartered Bank, State Bank of India, Syndicate Bank, United Bank of India, Vijaya Bank, YES Bank
Netbanking and Debit Cards
Allahabad Bank, Bank of India, Bank of Maharashtra (debit cards only), Catholic Syrian Bank, City Union Bank, Cosmos Bank, DCB Bank, DBS Bank, Dena Bank, Deutsche Bank, Federal Bank, IDBI Bank, IDFC Bank, Indian Overseas Bank, Karnataka Bank, Karur Vyasa Bank, Lakshmi Vilas Bank, Oriental Bank of Commerce, Royal Bank of Scotland (RBS), Saraswat Bank, Shamrao Vithal Co-op. Bank, South Indian Bank, State Bank of Bikaner & Jaipur, State Bank of Hyderabad, State Bank of Mysore, State Bank of Patiala, State Bank of Travancore, Tamilnad Mercantile Bank, Union Bank of India, UCO Bank
American Express, TATA
Businesses and Services
Aircel, Airtel, Airtel Money, BookMyShow, BSNL, Cleartrip, FreeCharge, GoIbibo, ICICI Meal Card, ICICI Multi-Wallet Card, Idea, Infosys SmartCard (iMoney), IRCTC, JioMoney Wallet, MakeMyTrip, Mobikwik, MoboMoney, Olacabs, Paytm, PayZapp, Pockets, Reliance Mobile, Sodexho, Tata Docomo, Ticket Restaurant, Vodafone, Yatra
Airtel, Dish TV, Sun, Tata Sky, Videocon
BESCOM, BSES, CESC, GUVNL, MSEDCL, TANGEDCO (TNEB), TATA Power, TSSPDCL, UPPCL
HDFC Life, ICICI Prudential, Kotak Life, LIC, MAX Life, SBI Life
We are continually adding support for more and more businesses and services. If your bank or service provider is currently not supported, please report the SMS from the “Biz Messages” section so we can enable support in a later update.
At times, the bank may not send an SMS for a transaction or you may not receive it due to poor network/on roaming etc. You can add such spends manually by tapping the “+” button on that account’s home page in the app.
To account for the amount withdrawn, you can add cash spends manually by tapping on the “Cash Expense” button below the chart in the Recent Spends tab, and assign a category and tags. Cash spends are marked as ‘not an expense’ by default to avoid duplication. ATM withdrawals are marked as expense by default, and will reflect in the bar chart. Cash expenses will be displayed in the pie chart with breakup of category wise spends.
Installed Walnut on a new phone, or have reset it and there are are no SMSes? Once you start receiving SMSes, Walnut will automatically detect them and display your spend summary.
This is a known issue with these phone modes where some settings have to be enabled:
Xiaomi – Add Walnut to Autostart via Security App-Permissions-Autostart. Xiaomi has added an extra permission for “Service SMS” in MIUI8 – enable it from Security App-Permissions-Other Permissions-Walnut.
Vivo – Switch on Walnut to run in the background from iManager->App manager->Autostart manager
Lenovo – From Settings->Power Manager->Background App Management- enable autostart for Walnut.
and other devices which specifically require you to enable the app to run in the background. Once done, kill the app from active apps list and relaunch it. Run the Rescan SMS option from Settings.
In the app, cash/wallet spends are marked as ‘not an expense’ by default to avoid duplication with ATM withdrawals and wallet load/top-up respectively. You can edit the transaction and set it as ‘expense’ and view these transactions from the CASH Spends/wallet account.
To change the behaviour entirely, select the CASH Spends/wallet account from the Accounts tab, tap the gear icon above and select the ‘expense’ option. All your cash/wallet spends will appear in the main expense bar chart.
Remember to set your ATM withdrawal/wallet top-up transactions as ‘not an expense’ to avoid any double counting.
Currently, Walnut does not support syncing across devices – at a time, you should use an email id and phone number only on a single device. Using Walnut on multiple devices with the same email id or phone number can cause problems when restoring your data or using your debit/credit cards and bank accounts with WalnutPay.
To export your data, select ‘Email Statements’ from the left nav drawer, or tap on the filter icon that appears on the top right of your screen when viewing your monthly spends, account information or tags.
You can then select the date range, review the data and export it. You will receive your report via email in PDF and CSV (Excel) format. Do remember to check your Spam / Promotions folders in case you do not see the mail in your Inbox.
On your old phone, ensure Backup is switched ON and the text below should say ‘up to date’. This backup is linked to your email id associated with the app.
On the new phone (or after resetting existing phone), first ensure this email id is added to the device as a Google Account. On installing Walnut, it will detect and prompt which email id you wish you use (if you have more than one id). Select this id. The app will check for an associated backup profile, and if found, prompt you to restore it.
You can then continue using the app on the new phone with your existing data. Remember to use and verify the same mobile number to get all group and WalnutPay related data as well.
To delete your data from the app:
– From app Settings, disable backup
– From phone Settings, select the app, tap on Storage
– Select “Clear Data” option (exact sequence may vary across phones)
To delete your data from the server:
– From app Settings, disable Backup
– The “Delete backup” option will now be enabled
– Tap on it to delete your data from our servers
– Uninstall the app
Note: If you choose to reinstall the app, it will detect the SMSes on your phone and recreate your spend summary based on them.
Split and Settle Spends
Bill Split in Walnut is a feature that lets you split spends with your friends, colleagues, room mates, family. Create a group for specific activities (like a Goa trip), or for specific users (like room mates), add your spends to the group and decide who pays how much. Split and settle spends over a chat with group members and more, all from within the app itself.
* Terms & Conditions apply
To split a spend, tap the Split icon when you edit a transaction and then the friends button below to add a new group. Start typing in the name of whoever you’d like to split the bill with and then on ‘Done’ above.
You can also add a group first by tapping on the Groups tab on the homescreen and then on “New Group”. Once the group is created, you can add a spend to it and chat with other group members.
A group can be deleted only by the person who created it. Once deleted, data pertaining to that group cannot be retrieved and all expense and split related information will be lost.
To leave a group, tap the Exit icon on the top right of the group. If there are unsettled dues (from you or owed to you), you will see a prompt prior to leaving the group. Pending amounts to/from you will continue to show up in the app for other members till all dues are settled.
Adding or removing group members can only be done by the person who created the group.
Yes, tap on the Groups tab from the home screen and then on “New Group” to add a new group. Under Group Details, uncheck ‘Shared Group’ to create a Private Group.
Add contact(s) who owe you money along with a name for this private split group and input details of the money owed to you. Once you’re paid, you can mark the transaction as settled. Other group members will not receive any messages or notifications about group activities.
Yes. To do so, from the Friends tab, create a new Group and add the person who has made the spend. Tap the “+” button on the bottom right of the screen, which will display a list of your spends. Tap the “+” button again to add a new spend. The drop-down has a default text “Paid By You”. Tap on it to add the name of the group member who has made the spend along with other details. Once done, allocate the amount among members of the group and tap on “Done”.
If you owe money, tap on the “You Owe” button in the Groups tab or within a group. This will show you a list of friends who you owe money to. Tap on the blue WalnutPay icon to initiate the payment. If another user reminds you to settle, you can tap on the “Pay” button in the notification.
Credit Card Payments
On the home screen, under Bill Reminders, tap on the ‘Walnut Pay’ icon beside the credit card number to initiate a credit card payment. If for some reason your recent bill does not appear in the app, you can mark a previous bill as unpaid and make the payment. You can also pay by selecting the card account from the Accounts page and then tapping the WalnutPay icon above, beside the Link icon.
* Terms & Conditions apply
Currently, payments can be made only for Indian VISA credit cards. Support for MasterCard and American Express will be added later.
Once you input your credit card details and tap on a bill to pay, you can enter a custom amount and then proceed to payment.
Currently you can make a payment up to a maximum of Rs. 1,50,000/- at a time. If you need to make a payment beyond this amount, you can do multiple transactions.
Funds are transferred from the debit card you add on Walnut Pay, which is linked to your bank account.
You can add and view your debit cards from Settings->Saved Cards & Banks. You can also add a debit card when you are making a credit card payment, after entering the credit card details.
Currently, you can add any Indian MasterCard and VISA debit cards. Virtual / wallet cards like PayZapp, Pockets and other cards like Rupay are not yet supported.
Your card details always remain safe and confidential, and are encrypted and stored on secure servers which are PCI DSS (Payment Card Industry Data Security Standard) compliant. Only the cardholder name, card number and expiry date is stored. The CVV is never stored.
The credit date in your statement is the date you make the payment, so you can even pay on the due date and avoid late fees. Payment is effected the same day and you should receive a confirmation SMS / email from your bank within 2 business days.
To check the status, tap on the Walnut Pay tab and select this transaction. If you wish to reconfirm, you can send us a support mail by tapping the envelope icon below on that page in the app.
Successful card payment:
Payment to the card is completed only when the app status message confirms that bill payment is successful. At times, there could be a delay due to server/network issues at the bank, payment gateway or card network. If successful, it is effected the same day. Your bank will send a confirmation SMS/email within 2 days.
Card payment in process:
If the status indicates the payment is in process, please do NOT attempt another payment for at least another 3 hours as the app makes multiple retries before returning a “Failed” status.
If you’re making the payment on the last day and this happens, please make the card payment using another option to avoid any late fees.
Card payment failed:
If transaction fails, the app shows an option to add a bank account as default receiving instrument to get the refund quickly. If this is not done within 24 hours, then a refund is initiated by the payment gateway for credit to your account in 7 business days (excluding bank holidays).
Yes, simply tap on the Bin icon below your saved card to delete it. You can add it again any time.
Send And Receive Money
Tap the “Recent Payments” tab below, and then on the “Send Money” or “Request Money” buttons to send and receive money respectively. Select the name of the person, input the amount and a message and you’re done. Currently, you can send money from a valid Indian MasterCard or Visa debit card. However, virtual / prepaid cards like PayZapp, Pockets etc and other cards like Rupay are not yet supported.
* Terms & Conditions apply
Yes, you can. However, only users who have a debit card or a bank account added on WalnutPay can receive money. If you send money to someone who doesn’t use WalnutPay, that user will receive an SMS with a link to install the app. Once the SMS is sent, the receiver has to install WalnutPay and add a debit card or a bank account within 2 days. If a user does not add a card or bank account in 2 days, the money is refunded to you.
You can also send money directly to someone’s bank account even if the receiver is not using Walnut. Tap on ‘Send Money’, select ‘Bank A/c’ and then ‘Add a new beneficiary’ – input the necessary details and send the money (Android only, as of now).
If the receiver adds a bank account, the money is transferred within a few minutes. If a debit card is added, the money is received within 2 business days.
Currently, you can receive money only on a valid Indian VISA debit card. Support for receiving money to MasterCard/Rupay will be added later. Virtual / prepaid cards like PayZapp, Pockets, Zeta, Oxigen etc are NOT supported – while transactions may still go through, you could face delays for refund in case of unsuccessful transactions.
You do not need to share any details with anyone. Just add your bank account number and IFS Code in the app. If you do not know the IFS Code, you can search for your bank branch by tapping on “Lookup”.
Currently you can send money up to a maximum of
Rs. 5,000/- per debit card, per day
Rs. 25,000/- per debit card, per month
There is no limit on receiving money to a debit card or bank account.
The WalnutPay service is offered in collaboration with banks, payment gateway, NPCI and card networks (MasterCard/Visa). At times, there can be server/network issues with either of them due to which a transaction is unsuccessful or remains stuck in a pending state.
To know the status of a transaction, select it from Recent Payments page and tap the envelope icon beside “Email Us” to send us a support mail with transaction details so we can check and confirm.
The app makes multiple attempts to process the transaction before finally returning a failure status, after which a refund is initiated for credit to your account within 7 business days (excluding bank holidays).
Rest asssured, your money is safe at all times.